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Regulations & Codes Downloads

 

The documents below have been provided by Aqwest to inform customers about the regulations Aqwest operates within.

 




Water Services Code of Conduct 2013 (Plain English)
Please click the link here to download a copy of the Water Services Code of Conduct 2013 (Plain English).This Code of Conduct has been provided so that all Water Supply Agencies in Western Australia are under equal customer service standards.


   Water Services Regulations 2013
Please click the link here to download a copy of the Water Services Regulations 2013 (641 KB).  The Water Services Regulations 2013 have been provided so that all Water Supply Agencies in Western Australia are equal rules and regulations providing potable water services to customers.


 Water Services Code of Conduct 2013
Please click the link here to download a copy of the Water Services Code of Conduct 2013 (207 KB).  This Code of Conduct has been provided so that all Water Supply Agencies in Western Australia are under equal customer service standards.


Water Services Operating Licence 2013
Please click the link here to download a copy of the Water Services Operating Licence 2013 (258 KB).  This Operating Licence is granted by the Economic Regulation Authority.



 Drinking Water Memorandum of Understanding 2011
Please click the link here to download a copy of the Memorandum of Understanding between the Department of Health and Aqwest for Drinking Water (755 KB).  This Memorandum of Understanding is designed to establish and maintain a strong co-operative relationship between Aqwest and the Department of Health for managing drinking water quality and protecting public health. 

Please note this memorandum of understanding has been extended by agreement between AQWEST and the Department of Health until such time as a new agreement is made. It is expected that the new agreement will be produced in 2017.
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