Looking to pay your latest bill?  This section will tell you all the information you need to know.




Winter switch-off

The Winter switch-off applies to scheme and bore water users and runs from June 1 to August 31.


The switch-off started in 2010 as a permanent water saving initiative in Western Australia. In 2018 about five billion litres of water was saved by switching off sprinklers.




Forms & Downloads

We understand that if you are a customer or contractor you are looking to get the information you need from Aqwest and get on with your day.  Our Downloads section is worth a look.



Aqwest Online

Aqwest is a Western Australian Government Trading Enterprise providing potable water services to the City of Bunbury and surrounding areas.

Customer Commitments

Aqwest is committed to providing sustainable, high-quality drinking water that consistently meets or exceeds our customers’ expectations.

To download a copy of our Customer 

Commitments document please click here 


Maximise value to the owner and customer by providing locally managed water services


To be an independent, viable and competitive water utility in the Western Australian water industry

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