National Relay Service

The National Relay service may be of assistance to customers who have a speech or hearing impairment and is available free of charge www.relayservice.com.au

  • TTY users phone 133 677 then ask for (08) 9780 9500
  • Speak and Listen users phone 1300 555 727 then ask for (08) 9780 9500
  • Internet relay users connect to the NRS www.iprelay.com.au/call/index.aspx, then ask for (08) 9780 9500
Translating and Interpreting Service

The Translating and Interpreting Service (TIS National) may be of assistance to customers who do not speak English. TIS National provides interpreting services 24 hours, every day of the year and is available free of charge. 

If you need an interpreter, please call TIS National on 131 450 and ask them to call Aqwest on (08) 9780 9500 for general queries, faults or emergencies.

Our normal business hours at 8:00 am to 5:00 pm Monday to Friday.

Large print documents

We are happy to provide large print versions of any publicly available documents.  Contact us to arrange. 

Accessibility and the website

Aqwest has followed the WA Government Accessibility and Inclusivity Standard in developing this website and has published an Accessibility statement.

If you find anything in our website that does not meet these standards, contact us to let us know how we can improve.