Review my bill
Worried your bill is wrong? We can check it for you.
If you believe your bill is incorrect, you can request a review of your account. You can read more about this process in our Bill Review Standard.
If you believe your bill may be incorrect, the first thing to do is check your water meter reading. This will help us to review your account.
Read the black numbers from left to right. They should be similar to or slightly higher than the reading on your account. They won't be the same unless you haven't used any water since we read your meter.
Once you have a meter reading, please answer the following question.