Water industry regulation

Water industry regulation

Water services provided in Western Australia are currently regulated under the Water Services Act 2012. This Act was passed by Parliament in September 2012 and came into effect in November 2013.

Links to the Water Services Act and key subsidiary legislation are available below.

Water Services Act and subsidiary legislation

Water Services Act 2012

Water Services Regulations 2013

Water Services Code of Conduct (Customer Service Standards) 2018

Water Services Code of Practice (Family Violence) 2020 

Operating Licence

The Operating Licence is issued by the Economic Regulatory Authority

Water Services Operating Licence 2020 (v10)

Memorandum of Understanding with the Department of Health

Drinking Water Memorandum of Understanding 2019