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Outages & Faults

Fees and charges

Aqwest Fees and Charges 2023/2024

New water service connection

NoDescriptionEx GST GSTTotal Incl GST
3020mm service$509.50-$509.50
3120mm service (long)quote-quote
3225mm service$617.80-$617.80
3325mm service (long)quote-quote
3440mm service$1,028.60-$1,028.60
3540mm service (long)quote-quote
3650mm service$1,528.70-$1,528.70
3750mm service (long)quote-quote
38> 50mm servicequote-quote

Supply of submeter (including fittings)

NoDescriptionEx GST GSTTotal Incl GST
3920mm supply only $73.36$7.34$80.70
40Assessing meters: multi unit development$136.32$13.63$149.95

New fire service connection

NoDescriptionEx GST GSTTotal Incl GST
4125mm service$724.90-$724.90
4225mm service (long)quote-quote
4340mm service$1,433.10-$1,433.10
4440mm service (long)quote-quote
4550mm service$1,262.90-$1,262.90
4650mm service (long)quote-quote
47> 50mm servicequote-quote


NoDescriptionEx GST GSTTotal Incl GST
48Disconnection - 20mm service$170.00-$170.00
49Disconnection - 25mm service$181.90-$181.90
50Disconnection - 40mm service$213.20-$213.20
51Disconnection - 50mm service$225.00-$225.00
52Disconnection > 50mm servicequote-quote

Service relocations

Relocations < 1 metre

NoDescriptionEx GST GSTIncl GST
6420mm service$316.50-$316.50
6525mm service$417.80-$417.80
6640mm service$616.00-$616.00
6750mm service$750.60-$750.60
68> 50mm servicequote-quote

Relocations > 1 metre

NoDescriptionEx GST GSTIncl GST
6920mm service and greater quote-quote

Meter Boxes

NoDescriptionEx GST GSTIncl GST
70Lower 20mm/25mm service into non trafficable box$258.50-$258.50
71Lower 20mm/25mm service into trafficable box$585.80 -$585.80


NoDescriptionEx GST GSTIncl GST
72Infrastructure contributions (Headworks)$2,505.70-$316.50
73Scheme planning fee (3% of contract value)quote-$417.80
74Headworks Deferral Fee (per lot)$122.64-$616.00
75Register Manual Memorial$750.60-$750.60

Damaged services

Repair of damaged 20mm services

NoDescriptionEx GST GSTIncl GST
54Business hours - no new meter $217.50-$217.50
55Business hours - new meter$275.70-$275.70
56Other hours - no new meter$484.00-$484.00
57Other hours - new meter$546.00-$546.00
58Damaged meters > 20mmquote-quote

Repair of damaged mains

NoDescriptionEx GST GSTIncl GST
59Mains repairquote-quote
60Mains extensionquote-quote

Bulk water

Robertson standpipe

NoDescriptionEx GST GSTIncl GST
22Monthly access charge $108.90-$108.90
24Consumption (per kL)$3.20 -$3.20

Hydrant hire

NoDescriptionEx GST GSTIncl GST
25Application to use hydrant point$193.40-$193.40
26Additional daily rate for hydrant use$96.10-$96.10