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Outages & Faults

Water Industry Regulation

Water services provided in Western Australia are currently regulated under the Water Services Act 2012. This Act was passed by Parliament in September 2012 and came into effect in November 2013.

Links to the Water Services Act and key subsidiary legislation are available below.

Our key regulator is the Department of Water and Environmental Regulation

Operating Licence

The Operating Licence is issued by the Economic Regulation Authority

Memorandum of Understanding with the Department of Health