Water leaks

Each year some homeowners and businesses are shocked to receive a large water bill resulting from water leaks in their household pipes.

There is a simple, quick method to detect hidden leaks. Simply record water meter numbers regularly and get to know how many litres of water you are using. That way you will easily be able to detect any sudden increases in water use - and this could indicate a hidden leak.

The next step is to call a plumber to fix the leak - the sooner a plumber is called, the lower your water bill will be.


If you have had a leak, read our policy below to find out if you may be eligible for a credit on your bill.

Leak Allowance Information


Complete the application form if you think you may be eligible. Please email it to us at accounts@aqwest.com.au

Apply for a leak allowance