Set up direct debit payments, get a copy of your bill, request a bill review or bill refund or apply for a payment plan.
Automate payment of your water bill.
Lost your bill? We can email you a copy
Worried your bill is wrong? We can check it for you.
If you are currently unable to pay your bill in full, please complete this application and we will negotiate a payment plan with you
You can request a refund if you have accidentally overpaid your account or have a credit on your account. Please note, if your property is...
As part of our "Bill Review Information Standard", you may organise to have your meter tested. This service attracts a fee.
Received a card in you letterbox from us? Received an estimated bill or high water use notice? Use this service to provide us with a reading of...
Apply for a concession on your bill.