Request a refund

You can request a refund if you have accidentally overpaid your account or have a credit on your account.

First name(s)*

Last name*

Email address*

Contact number*

The number we can call you on during business hours

Aqwest Account Number

Your assessment number is on your bill.

Property address*

This is the address that the refund applies to. Use Number, street, suburb, postcode.

Refund amount*

Enter in money format - eg 100.00

Reason for refund*

Examples include over payment, wrong property address.

How did you make this payment?

BPAY
Direct Debit
Online (BPOINT)
Centrepay

Name on bank account*

Bank and branch name*

BSB number*

Bank Account Number

We treat all bank details with strict confidentiality.

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