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Change to Aqwest bill

Have you noticed a change to your Aqwest bill?

Due to a change in the timing of Aqwest’s billing cycle, customers’ first bill of the 2021 financial year could appear higher than the same period in the year before.

Importantly, this is only a timing change and all price increases to residential customers have been put on hold until at least 1 July 2021 as part of the State Government’s stimulus package.

This change brings the annual charges for residential customers into line with State Government standards.

You can find Aqwest’s residential charges here and some examples on how this could affect you have been provided below.

Example 1

Customer with 250kl annual consumption

 

Old Method - 2019 FY

Transition Year - 2020 FY

New Method - 2021 FY

Bill 1

$65.63

$65.63

$93.44

Bill 2

$65.63

$65.63

$65.63

Bill 3

$99.00

$71.19

$71.19

Bill 4

$121.25

$121.25

$121.25

Full Year

$351.50

$323.69

$351.50

 

 

Example 2

Customer with 800kl annual consumption

 

Old Method - 2019 FY

Transition Year - 2020 FY

New Method - 2021 FY

Bill 1

$254.50

$210.00

$448.00

Bill 2

$429.50

$343.50

$343.50

Bill 3

$620.00

$512.50

$512.50

Bill 4

$686.00

$686.00

$686.00

Full Year

$1,990.00

$1,752.00

$1,990.00

 

 

Example 3

Customer with 160kl annual consumption

 

Old Method - 2019 FY

Transition Year - 2020 FY

New Method - 2021 FY

Bill 1

$42.00

$42.00

$50.90

Bill 2

$42.00

$42.00

$42.00

Bill 3

$42.00

$42.00

$42.00

Bill 4

$50.90

$42.00

$42.00

Full Year

$176.90

$168.00

$176.90