Pay a bill

We offer many options for you to pay your Aqwest bill, so that you can choose the one that suits you best.

Watch this video for an overview about payment options.

Direct debit

It's easy to set up direct debit. You can choose how much and when you want to pay.

Step-by-step video 

Set up direct debit


Online payments

Pay with your credit card, all you need is your card details and your Aqwest account number.

Step-by-step video 

Pay online 


Pay your bill with internet or phone banking. We accept payments from your savings, cheque or credit account.

Step-by-step video 

Biller Code and Reference number
Located next to the BPAY logo on your bill.

Australia Post Billpay

We now accept payments by Post Billpay. Only accounts with an Australia Post barcode on the bottom right corner will be accepted for payment.

Step-by-step video 


If you're a Centrelink customer, you can use this free, direct bill-paying service. You can set this up by contacting Centrelink.

Step-by-step video 

Take me to Centrepay


Tear the payment slip off your bill and post it to us with your cheque or money order to:

PO Box 400
Bunbury, WA 6231 


In person

Bring your bill to our Water Services Centre, 5 Mackinnon Way, East Bunbury.

We accept all payment methods at our office. 

Opening hours
9.00am – 4.00pm, Monday to Friday